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Michael Ruffino
Start Date:
October 2018
Starting Position:
Parcel Picking Supervisor
Current Position:
Sr. Manager, WMS
Welcome to WordPress. This is your first post. Edit or delete it, then start writing! ...
Start Date:
October 2018
Starting Position:
Parcel Picking Supervisor
Current Position:
Sr. Manager, WMS
When people ask me, “What brought you to Ubique?” My answer is simple: “The Culture”
I joined Ubique as a Parcel Picking Supervisor in October 2018; After my first week I realized I landed in a culture that was diverse and collaborative which fostered innovation, flexibility, and embraced an inclusive work environment where everyone felt welcomed and valued for their contributions. These cultural attributes resonated with me and I realized that Ubique was not only where I wanted to work but where I was meant to work.
The opportunities to unleash your full potential and professional growth at Ubique are abundant as I am a living testament. Through accountability, hard work, and dedication I was promoted to Operations Manager in December 2020 and two years later promoted to DC Manager. In March of 2023 I was presented with an opportunity for continued growth and development as Senior Operations Manager – Process Improvement. Further utilizing my experience and working relationships that I had fostered over the past 5 years to spearhead and lead the implementation of a new Warehouse Management system.
I am honored to work for an organization that stives to keep safety at the forefront of every decision it makes. Where hard work is recognized, and achievements are acknowledged and celebrated regardless of how big or small they may appear.
If I could give one piece of advice to my fellow Ubique team members, it would be. Invest in yourself and leverage every opportunity to grow and learn something new every day. Work hard, be patient, share your knowledge and experiences, and stay humble. Do not be afraid to ask for support from those around you and build open and honest relationships with your colleagues and managers. We are not a team because we work together. We are the best team because we respect, trust, and care for each other.
Start Date:
September, 2018
Starting Position:
Order Management Supervisor
Current Position:
Contact Center Manager
I joined Ubique Group as the Order Management Supervisor in 2018. Soon after, I realized I had landed an opportunity where I could flourish as an individual and part of a team. I transitioned to the Wholesale Customer Service Supervisor a few months after being here. In that role, I led a team of customer service representatives to offer world-class customer service to our partners. Throughout my years at Ubique Group, I’ve been able to grow not only in my professional life but in my personal life as well. I have cultivated strong relationships with my peers and created lasting comradeships. In 2022, I received a promotion to Contact Center Manager. I’ve been able to use the skills I’ve acquired throughout my career in customer service to help guide our customer service department into the future.
Start Date:
July 16, 2016
Starting Position:
Large Case Picker
Current Position:
Warehouse Supervisor
Never in a million years, would I have seen myself being in a leadership role, holding the title of Supervisor. When I came to Belnick in 2016 it changed my life. I started off as a Parcel Packer then increased my skill set to a Picker. My leadership skills started to kick in and I transitioned to a Team Lead during my first year at Belnick. I was so focused on getting the job done that I wouldn’t let anything stand in my way. My hard work paid off and now I have been a supervisor for 3 years. Belnick believed in me that’s why I’m in the position I am today. I am very proud of my accomplishments, and look forward to my bright future.
Start Date:
July 3, 2017
Starting Position:
Supervisor
Current Position:
Operations Manager
I started working for Belnick in 2017 as Outbound Supervisor, I came in eager to learn, ready for a challenge, and better environment. My role was to handle all functions of Outbound, which consisted of picking, packing, shipping, and replenishment.
My first week with the company, I felt the environment was different, it felt like home. Everyone welcomed me with open arms. When the team saw that I was determined to get the job done they were uplifted and stayed motivated. I always did whatever it took, which made them push even harder. If I needed to pick or pack, I was always hands on willing to help. My team grew as I grew and that was the big picture. I was teaching and learning at the same time. My mentor was and still is Dennis Roy, Warehouse Manager.
Throughout my years with the company, I have worked in Outbound, LTL, Receiving, Returns, and I also learned some IT functions. The growth I have experienced with the company over the years has been amazing. Increasing my knowledge base by putting my hands into action, figuring out things that can help the Olive Branch DC grow, and making sure my team stayed open minded to new ideas, is why I am successful today. Belnick is not just a job for me it’s my career and family.
I was granted the opportunity to become an Operations Manager once management saw the hard work, dedication, and determination in my work ethic. I am still learning everyday and growing with the company as we continue to adapt to change. I wouldn’t have it any other way…….
Belnick 1 Band 1 sound!!!
Start Date:
June 2, 2019
Starting Position:
Warehouse Team Lead
Current Position:
Warehouse Supervisor
My career at Belnick started as a part- time temporary associate in August of 2018. Belnick offered me new opportunities from the very beginning. After two years as a part-time employee, I became a full-time Lead and then the weekend supervisor. Today, I currently supervise the weekend shift and I am the Safety Point Person at the Olive Branch location. Belnick has offered me what my previous job of 8 years could not, giving me room to grow and put me in a better position to provide for my family. Belnick is not just a job for me, it is a career!
Start Date:
April 3rd, 2007
Starting Position:
Customer Service Representative
Current Position:
Accounts Payable Lead
“My primary job focus and goal is to ensure all payments are processed within a timely manner and correctly posted to the general ledger. As well as maintaining a good standing relationship with our many vendor accounts.
Being that I started working for Belnick at such a young age, I have learned a lot and grown tremendously. I have been given an amazing opportunity with this company that I much appreciate and feel so blessed to have had. Not only have I gained a great skill set in the accounting field, but I have also built many strong relationships within and outside of our company. I have learned how to be a good teammate, co-worker and employee in general through Belnick. My decision to stay here has been influenced by the amazing people I’m surrounded with and get to work amongst on a daily basis and the relaxed environment the company promotes.
My eagerness to learn and grow with Belnick has contributed to my success along with the opportunities I have been given. I am very proud of my accomplishments here and to say that I’m a long term employee of Belnick.”
Start Date:
April 3rd, 2007
Starting Position:
Customer Service Representative
Current Position:
Accounts Payable Lead
“My primary job focus and goal is to ensure all payments are processed within a timely manner and correctly posted to the general ledger. As well as maintaining a good standing relationship with our many vendor accounts.
Being that I started working for Belnick at such a young age, I have learned a lot and grown tremendously. I have been given an amazing opportunity with this company that I much appreciate and feel so blessed to have had. Not only have I gained a great skill set in the accounting field, but I have also built many strong relationships within and outside of our company. I have learned how to be a good teammate, co-worker and employee in general through Belnick. My decision to stay here has been influenced by the amazing people I’m surrounded with and get to work amongst on a daily basis and the relaxed environment the company promotes.
My eagerness to learn and grow with Belnick has contributed to my success along with the opportunities I have been given. I am very proud of my accomplishments here and to say that I’m a long term employee of Belnick.”
Start Date:
July 24th, 2003
Starting Position:
Bizchair Customer Service Supervisor
Current Position:
Microsite Customer Service Manager
“The company being less than 10 people when I started in 2003 has really grown over time to almost 500 employees in 3 locations. Starting with a small company and seeing all the changes down through the years really makes you feel inspired to want to continue with new ideas to make the company better every day.
We are helping all types of businesses and organizations make purchases and it really feels good to know that you played a part in helping the customer’s business grow as each order is placed. We have so many products that we are all learning something new about them all the time. Working here influences you to view the furniture when you go to doctor’s offices, church and school functions, and restaurants and compare it to what we sell on our websites.
I always stress that “change” is a good thing and to always be ready for it. We know that as the company grows, the changes will only make us better. It is exciting to be a part of the history of Belnick and to work with such wonderful people every day. Gary and Sean have taught me a lot through the years and seeing the company continue to be successful is the ultimate goal.”
Start Date:
November 15th, 2005
Starting Position:
Bizchair Customer Service Lead
Current Position:
Vice President of Customer Experience
“I am responsible for the day to day operations of the Bizchair call center. This includes customer care, reviewing processes and implementing best practices. I also routinely review staff performance and provide coaching as needed. In addition to these duties, much of my time is spent analyzing service metrics and working to make sure that both employees and customers have the most efficient tools when interacting with our website and our call center.
When I started working for Belnick, the company was relatively small. I specifically remember that online businesses of various industries were emerging and becoming prominent in the marketplace. Even though I had several years of professional experience, Belnick was a completely new arena which I found exciting. As with any new business, we experienced some wins and we experienced growing pains. However, both the wins and the growing pains taught me a different level of professional perseverance. I learned that challenges are opportunities to grow and learn. And that is what we did as a company, we persevered. When other on-line businesses faced unfortunate outcomes, Belnick found its place among those that found great success. I feel that I have grown by learning the value of perseverance and what it means to do so.
Being an employee here has been an amazing opportunity. I have learned from and participated in various practices that I find to be innovative and exciting. Quite honestly, even greater than the opportunities that I have been afforded, Belnick is home. This place, these good people…they are like an extension of my family. Although we are no longer that small company that I first came to know, the heart of the business has remained true to greatness. I’m honored to be a part of it all.”